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Man taking a self-swab covid test

Retailers Can Earn Reimbursement by Offering COVID-19 Testing to Americans

A new COVID-19 testing model allows non-pharmacy retail locations to offer COVID-19 testing. Retailers will be provided a no-cost supply of COVID-19 Home Self-Collection Laboratory Based PCR Test Kits for distribution and will be reimbursed for each completed test that was distributed by their stores.

Empowering People with Healthcare Options Close to Home

eTrueNorth enables retail pharmacies to become certified as CLIA-waived laboratories, thus empowering local pharmacists to expand their role in the delivery of health services to their customers. Consumers are now able to receive laboratory testing for COVID-19, HIV, Hep C, seasonal flu, cholesterol, A1C and blood sugar (to name a few) at the same place they visit to get prescriptions filled.

Pharmacist wearing mask while speaking with customer

95% of the US population live within 5 miles of a pharmacy

eTrueNorth works with retail pharmacies, third party payors, government agencies and preventive care companies to identify undiagnosed conditions and better manage chronic disease. Our network of 10,000+ retail pharmacies delivers a range of onsite basic health and wellness clinical services including:

  • point-of-care laboratory testing
  • specimen collection for genomic and other clinical laboratory testing
  • gap-in-care closure strategies
  • care management
  • preventive wellness services

The geographic distribution of this growing network facilitates service delivery to urban and rural areas and to populations underserved by traditional healthcare services.


Gap in Care Closure

Conversations are driven by sophisticated software that connects health-related claims and clinical program offerings.

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Public Health

Our proven strategies and clinical expertise prepare the company to address public health concerns, known and unknown.

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Wellness Services

eTrueNorth is making it easier for Americans to receive wellness and preventative screenings by actively engaging retail pharmacies to provide needed laboratory testing.

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CLIA-Waived Laboratories in Retail Setting

Consumers are now able to receive laboratory testing for COVID-19, cholesterol, A1C and blood sugar at the trusted location they visit to get prescriptions filled.

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Analytics Driving Engagement

Our analytics platform can identify high-risk individuals, close gaps in care, and even drive patient navigation.

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Guiding Patients to Appropriate Care

eTrueNorth has various communication opportunities that are used to help direct individuals to appropriate care sites and healthcare advice and to encourage behavior change.

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Curated Network of Pharmacies and Laboratories

eTrueNorth offers employers, wellness programs, government entities, and private payors an expanded option for testing, vaccines, and maintenance of chronic diseases such as diabetes and heart disease. We can enable large-scale testing of populations as well as help employers expand their wellness programs. In addition to our network of pharmacies, we curated a network of laboratories that are used when offsite testing is necessary. Our nationwide coverage ensures we can offer testing and healthcare delivery options to consumers almost anywhere. We ensure all our partners offer compliant and safe standards.

Proven Delivery System

The eTrueNorth delivery model includes patient selection of service location, electronic physician order, point-of-care real-time results and specimen collection laboratory services. Patient results are provided via health literacy conscious reporting on the platform and supporting clinical phone calls for out-of-range or critical laboratory values. Our team of nurses provides telephonic and electronic care navigation services to facilitate patient referrals to ensure appropriate follow-up care is available.

Empowering Real Change in Healthcare

eTrueNorth’s leadership has significant experience in wellness management and programs, laboratory testing and safe and secure information technology. We can enable customized testing and healthcare delivery to populations that has previously not been possible. We have positioned ourselves to be at the forefront of public health incentives. eTrueNorth’s team has proven strategies and clinical expertise to address public health concerns, known or unknown.

Man taking a self-swab covid test

Pharmacies Can Offer COVID-19 Test, Earn Reimbursement

Pharmacies of all sizes are invited to join eTrueNorth in the United States Department of Health and Human Services’ (HHS) Increasing Community Access to Testing (ICATT) program. When participating in eTrueNorth’s turnkey COVID-19 specimen collection and testing program, pharmacies will be able to offer free COVID-19 testing in their local communities and receive reimbursement.

Contact Us

By leveraging the accessibility of retail pharmacies, eTrueNorth expands the scope of services provided to consumers to be more effective and higher quality and, at the same time, enhance the pharmacy’s value as a key participant in a multidisciplinary health care delivery model. Let’s talk about how we can partner together to improve healthcare.